Privacy policy

1. General Information

This Privacy Policy applies to visitors and users of the website www.recotravel.ro and is intended to explain how RECOSPORT TRAVEL SRL, headquartered in Florești, Cluj County, Str. Avram Iancu, No. 408H, postal code 407280, registered at the Trade Register under no. J12/1373/2022, with VAT number 45806111, collects, uses, and protects your personal data.

2. What data do we collect?

Through the website recotravel.ro, we may collect the following categories of data:

• Identification data: first name, last name

• Contact data: email address, phone number

• Billing data (for purchases): address, personal ID number, bank account (if applicable)

• Technical data: IP address, browser, operating system, visit duration, pages accessed (via Google Analytics)

• Social media interactions: if you interact with our Facebook or Instagram accounts

3. Purpose of data collection

Data is collected for the following purposes:

• Providing tourism services and processing booking requests

• Communicating with users (via phone or email)

• Issuing invoices and contracts

• Sending personalized offers or newsletters (with your consent)

• Website behavior analysis (traffic, visited pages – via Google Analytics)

• Connection with social media platforms (Facebook, Instagram)

4. Legal basis for processing

We process personal data based on one or more of the following legal grounds:

• Execution of a contract (e.g., booking services)

• Your explicit consent (for marketing purposes)

• Our legitimate interest (e.g., service improvement, fraud prevention)

• Legal obligations (e.g., retention of tax records)

5. Third parties and data recipients

Your data may be shared, strictly as needed, with:

• Service providers (e.g., transportation, hotels, partner agencies)

• IT providers (e.g., hosting, website maintenance, Google Analytics)

• Social media platforms (Facebook, Instagram – if you choose to interact with them)

• Public authorities, as required by law

We do not sell your personal data to third parties.

6. Google Analytics, Facebook & Instagram

We use Google Analytics to analyze website traffic and user behavior. We also have integrations with Facebook and Instagram, meaning these platforms may collect data about you if you interact with our pages or are logged into your social media accounts.

More information:

• Google Analytics Policy

• Meta (Facebook & Instagram) Cookie Policy

7. Data retention period

We keep your data for as long as necessary to fulfill the purposes for which it was collected, in accordance with applicable laws (e.g., accounting documents retained for 10 years).

8. Your rights

According to the GDPR, you have the following rights:

• Right of access

• Right to rectification

• Right to erasure (“right to be forgotten”)

• Right to restrict processing

• Right to object

• Right to data portability

• Right to withdraw consent

• Right to file a complaint with the Romanian Data Protection Authority (ANSPDCP): www.dataprotection.ro

9. Security measures

We take appropriate technical and organizational measures to protect your data from loss, unauthorized access, or misuse.

10. Contact

For any request or question regarding your personal data, you can contact us:

• Phone: +40 756 456 391

• Email: office@recosport.ro

• Address: Str. Avram Iancu, No. 408H, Florești, Cluj County, 407280

Last updated: June 9, 2025